Privacy Policy
This Privacy Policy applies to all personal information collected by Hellyer Consulting Pty Ltd ACN 112 455 320 ("we", "us", "our") via the Property Tax Calculators and the accompanying website ("the Website"). We recognise the importance of protecting the privacy and rights of individuals in relation to their personal information. This Privacy Policy tells you how we can collect and manage your personal information.
How to contact us about privacy
Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us on:
Email Address: info@propertytaxcalculators.com.au
Post: Property Tax Calculators, 25 Beatrice Avenue, Aberfeldie VIC 3040
What is your personal information?
When used in this Privacy Policy, the term "personal information" has the meaning given to it in the Privacy Act 1988 (Cth). If information is about you and personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information. This may include your name, address, telephone number, and email address.
Information we do not collect
Our Property Tax Calculator and eligibility checkers are operated within the Website and are not managed by our internal information storage servers. The Property Tax Calculator and eligibility checkers utilise the information and figures inputted by you (for example information such as a property value or an income amount) which are used to calculate a result that is displayed back to you on your screen. Any and all information inputted by you into the Property Tax Calculator and eligibility checkers is not stored on our servers in any capacity.
Information we collect and hold
We may collect personal information including but is not limited to your name, contact details, complaint details, and any additional information relating to you that you provide to us directly through our Website and/or our contact details. The personal information collected that you provide directly to us is collected for the purpose of solely responding to any enquiry submitted through the Website and/or our contact details.
The purpose for which we collect personal information is:
- to provide you with the best service experience possible on the Website;
- to assist us in supplying services to you; and
- to gather information regarding your use of this Website.
Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Website.
How do we collect your personal information
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:
- through your access and use of our website;
- by telephone, letter or email;
- during conversations between you and our representatives;
- by contracting with us or completing application forms;
- by entering competitions, promotions or requesting information or material from us; or
- completing surveys, providing feedback or complaining to us.
Cookies and Advertising
When you access our Website, we may send a "cookie" (which is a small summary file containing a unique ID number) to your device. This enables us to recognise your device. It also enables us to keep track of your activity on our website for a period of time, remember your preferences, and recognise you across different related websites, services, devices and/or browsing sessions. We also use cookies to measure traffic patterns, to determine which areas of our Website have been visited and to measure transaction patterns in the aggregate. We use this to research our users' habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your device does not accept them.
We may also record certain information about your use of our Website, such as which pages you visit, the time and date of your visit and the address assigned to your devices (that is, the electronic addresses of devices connected to the internet) to analyse trends, administer the Website and track your use of our Website.
On our Website we utilise Google AdSense to display advertising. Google and its associated partners may use cookies to provide you ads based on your visits to this and other websites accessed on your device. If you do not wish to receive advertisements of this nature, you can set your browser so that your device does not accept them.
Disclosure
We disclose personal information only to our service providers who assist us in operating the Website and delivering our services on a confidential basis.
We will only ever disclose personal information where it is otherwise required by law.
Access and correction
National Privacy Principle 6 of the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. You may request access to any personal information we hold about you at any time by contacting us (see the details on this website). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you and, if so, we will inform you of amount of and reasons for these costs prior to providing access. We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, please contact us using the link on our website. We will take reasonable steps to ensure that it is corrected if necessary.
If you would like to obtain such access, please contact us on the details set out above.
Security
We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation. However, we are unable to guarantee the security of any information transmitted to us and you provide such information at your own risk.
Third party content
From time to time, we may include links to third party content on this Website. We do not have any control over or take any responsibility for the privacy practices of third parties and you access such content at your own risk. We encourage you to access the third parties' privacy policies.
Changes to our Privacy Policy
We may change this Privacy Policy from time to time. Any updated versions of this Privacy Policy will be posted on our Website.
This Privacy Policy was last updated on 23 July 2026.